§ 1 Scope of application

These General Terms and Conditions (GTC) conclusively regulate the contractual relationship between the Seller, GuitarPoint GmbH, Hanauer Landstrasse 417, 60314 Frankfurt and the respective Buyer.. A contractual relationship is any contract concluded via the online store of the Seller, on the foundation of which the Seller is obliged to deliver goods and services to the Buyer. By placing his order, the Buyer expressly confirms that he has taken note of and accepts the Seller’s general terms and conditions.

Buyers can be consumers and entrepreneurs. A consumer is any natural person who concludes a legal transaction for purposes that are predominantly not attributable to his commercial or self-employed professional activity (§ 13 BGB) (German Civil Code). Entrepreneur is a natural or legal person or a partnership with legal capacity which exercises its commercial or independent professional activity when concluding a legal transaction (§ 14 BGB).

Unless otherwise agreed, the Buyer’s own conditions are hereby contradicted

§ 2 Subject matter of the contract

Subject of the respective contract is the sale of goods by the Seller to the Buyer on the “GuitarPoint.de”Internet portal, especially the sale of used (vintage) guitars in the premium segment.

Special wishes and specifications on the part of the Buyer regarding the production of the goods according to the Customer’s specifications are excluded.

§ 3 Conclusion of contract, contract language, contract text

The Buyer can initiate ordering goods in the Seller’s online store by registering and creating a customer account. Subsequently, by entering his personal data, he can order goods in the Seller’s online store by collecting goods in the virtual shopping basket in a first step, before proceeding through and completing the automated ordering process in the Seller’s online store. Alternatively, an order can also be placed without registration, as a guest.

Upon completion of the Buyer’s order, the Seller shall send an automated order receipt confirmation to the Buyer’s e-mail address in which the Buyer’s order is once again listed. The order confirmation does not represent an acceptance of the Buyer’s application for the conclusion of a purchase contract; a purchase contract is therefore not concluded upon order confirmation. Furthermore, the order confirmation does not constitute a confirmation of the availability of the ordered goods.

A sales contract is only concluded when the Seller sends a confirmation of dispatch to the Buyer by e-mail.

German is available as the language for the conclusion of the contract. The contract text is not stored by the Seller and can no longer be retrieved after completion of the order process. However, the Buyer can save or print out the order data immediately before shipment by using the functions of his browser and, after the order, he receives an e-mail  in which his order is listed once again.

§ 4 Technical steps for conclusion of contract, recognition and correction of input errors

In detail, provided he is logged in for his order in the online store of the Seller via his customer account, the Buyer goes through the following technical steps:

• Shopping Cart, Checkout, Create Customer Account or Login, Select Shipping Method, Select Payment Method, Confirm, Place Order

When placing an order as a guest, the user goes through the following technical steps

• Shopping Cart, Checkout, Enter Shipping Address, Select Shipping Method, Select Payment Method, Confirm, Order

The Buyer can correct his order details using the usual mouse and keyboard functions and the “change” links provided on the order overview page. The Buyer can also correct his order details by navigating back to the individual order steps using the “back” button on his Internet browser or by clicking on the order steps displayed in the upper section of the online store.

§ 5 Contract processing, shipping costs, delivery

All quoted prices are gross prices in euro, plus any packaging and shipping costs. For international shipping there may be additional charges like customs/duty fees or import taxes. The addtional costs depend on the destination country and need to be fully paid by the Buyer.

Buyers from the USA: Please note that US-Government charges approximately 7% duty fee of the total order value which need to be paid to UPS in advance before they deliver the goods. This duty fee needs to be paid by the Buyer.

The shipping costs incurred by the Buyer from the Seller’s place of business can be found in the Seller’s shipping costs table, which can be accessed in the online store via a link, and in the price list in the virtual shopping basket.

The Seller undertakes to send the goods to the Buyer immediately after conclusion of the purchase contract and complete payment of the purchase price.

To the extent that the Buyer is not a consumer, the delivery is always at the risk and expense of the Buyer. At the Buyer’s request and expense, the Seller is entitled, but not obliged, to insure the goods.

The delivery time is up to 2 working days for shipments within Germany. The Seller points out deviating delivery times (e.g. in the case of shipment abroad) in the online store at https://guitarpoint.de/en/delivery-and-shipping-costs.

Should an ordered item not be available because the Seller is not supplied by his supplier without his fault and despite his contractual obligation, he is entitled to withdraw from the contract. In this case, the Seller will immediately inform the Buyer that the ordered goods are no longer available, and he shall immediately reimburse any payments already made.

§ 6 Right of revocation

If the Buyer is a consumer, he has the right to revoke the purchase contract concluded with the Seller in the online store for the ordered goods. Information on the right of withdrawal, on the legal consequences of the withdrawal and on the provided template withdrawal form can be found on the Seller’s website.

§ 7 Liability

The Seller shall be liable without limitation for intentionally caused damage or for damage caused by gross negligence, for fraudulent concealment of defects, for assumption of a guarantee of quality, for claims based on the Product Liability Act and for injury to life, limb or health..

The Seller shall not be liable for other damages if these were caused by the Seller, a legal representative or vicarious agent through simple negligence. For the violation of essential contractual obligations, the fulfilment of which is essential for the proper execution of the contract and on the observance of which the Buyer may regularly rely (cardinal obligations), the Seller is liable for damages that are limited to the replacement of the contract-typical, foreseeable damage, provided this was caused by simple negligence.

The above exclusions and limitations of liability shall not affect the statutory provisions that subject the Seller to liability without fault due to certain acts or omissions.

§ 8 Warranty

As a general principle, the Seller is liable for defects in the goods in accordance with the statutory provisions of the law on sales (§§ 434 et seq. BGB), unless otherwise specified in the following provisions.

In the case of the sale of used goods, the Seller is liable for a shorter period of use of one year from the date of delivery of the goods to the Buyer. For the assertion of warranty claims, this does not affect the statutory limitation period of two years, which also begins as of the date of delivery of the goods to the Buyer. This means that the Buyer must notify the Seller of defects in the purchased item within the liability period of one year. After notification within the period of one year, the Buyer can still assert his warranty claims up to the expiry of the statutory limitation period of two years.

If the Buyer is not a consumer, the Seller has the right to choose between remedying the defect or subsequent delivery of a defect-free item in accordance with § 439 Par. 1 BGB.

The Buyer will examine the ordered goods immediately after delivery if it is a mutual commercial transaction within the meaning of the German Commercial Code (Handelsgesetzbuch). This applies, in particular, with regard to the completeness of the goods as well as regarding the respective functionality. The Seller must be notified immediately of any defects that are discovered in the process or can be detected without further ado. A detailed description of the defect must be enclosed. If the Buyer fails to notify the Seller, the goods shall be deemed to have been accepted unless the defect was not identifiable during the inspection.

Defects in the goods that cannot be detected within the scope of the proper inspection in accordance with the above paragraph must be reported to the Seller immediately after their discovery, insofar as this is a mutual commercial transaction; otherwise the goods shall also be deemed to have been approved with regard to this defect.

An additional guarantee exists for the goods delivered by the Seller only if this was expressly provided for in the order confirmation for the respective item.

§ 9 Terms of payment, default and retention of title

The purchase price is due immediately after the conclusion of the purchase contract. The payment takes place in accordance with the choice of the Buyer regarding the payment varieties provided for in the the Selller’s online store: Prepayment, cash on delivery, Paypal, credit card (Mastercard, Visa), cash on collection

If the Buyer is not a consumer, he shall be in default if he has not paid within 30 days of the due date. Consumers are also in default within 30 days of the due date if they are informed of this consequence in the invoice or payment request. If the Buyer is in default of payment, interest shall be charged on the purchase price during the default period at a rate of 5% points above the base interest rate. The Seller reserves the right to prove a higher damage caused by default and to assert it against the Buyer.

The delivered goods remain the property of the Seller until full payment has been made

In commercial business transactions, ownership of the purchased goods shall only pass from the Seller to the Buyer once the Buyer has settled all claims arising from the business relationship with the Seller (extended retention of title).

If the Seller’s retention of title to goods acquired in the course of commercial business expires due to resale, combination or processing of the purchased goods by the Buyer, the new item or the claim arising from one of the aforementioned actions shall replace the purchased goods (extended retention of title).

§ 10 Data privacy

The Buyer is informed that his personal data necessary for the order and order processing will be stored and processed by the Seller on data carriers. A transmission to the payment service provider Paypal also takes place exclusively for the aforementioned purpose of order and order processing. A transmission of the data to third parties for other purposes (e.g. advertising purposes) expressly does not take place.

Further details, including the rights of the parties concerned, can be found in the data privacy statement of the Seller.

§ 11 Final provisions

These General Terms and Conditions of Business and the purchase contract concluded in each case shall be governed exclusively by German law to the exclusion of the UN Convention on Contracts for the International Sale of Goods. In the event that the Buyer is a consumer, this shall only apply insofar as the protection granted by mandatory provisions of the law of the country in which the consumer has his habitual residence is not withdrawn.

If the Buyer is a fully qualified merchant, a legal entity under public law or a public special fund, Bamberg shall be the agreed place of jurisdiction for all disputes arising from or in connection with the present contract.

Should one or more clauses of these terms and conditions be invalid in whole or in part, this shall not affect the validity of the remaining provisions.

§ 12 Information on the Portal of the EU Commission for Online Dispute Resolution, Alternative Dispute Resolution

The EU Commission provides an online portal for dispute resolution (“OS platform”) which can be accessed via the link //ec.europa.eu/consumers/odr. If the Buyer is a consumer resident in the European Union, it is possible to use this platform to settle disputes about contractual obligations from online purchase contracts out of court.