Withdrawal policy:

You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you, or a third party designated by you (other than the carrier), took possession of the goods.

To exercise your right of withdrawal, you must notify us:

GuitarPoint GmbH
Managing Director
Simon Gauf
Hanauer Landstrasse 417
60314 Frankfurt
Email: [email protected]

by means of a clear statement (e.g. the online withdrawal form, a letter sent by post or by email) of your decision to withdraw from this contract.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period expires.

The right of withdrawal applies only to citizens of the European Union. Non-EU citizens are excluded from this right.

Consequences of withdrawal:

If you withdraw from this contract, we shall refund to you all payments we have received from you, including delivery costs (with the exception of any additional costs arising from your choice of a delivery method other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we receive notification of your withdrawal from this contract.

We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees in connection with this refund.

We may withhold the refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without delay and, in any event, no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you post the goods before the expiry of the fourteen-day period.

You shall bear the direct costs of returning the goods.

You will only be liable for any loss in value of the goods if this loss is attributable to handling of the goods that goes beyond what is necessary to check their nature, characteristics and functioning.

End of the withdrawal policy

Online withdrawal form

Sample withdrawal form

(If you wish to withdraw from the contract, you may alternatively print out the form below, complete it and send it to us.)

To:

GuitarPoint GmbH
Managing Director
Simon Gauf
Hanauer Landstrasse 417
60314 Frankfurt
Email: [email protected]

I/we () hereby withdraw from the contract concluded by me/us () for the purchase of the following

goods

Ordered on ()/received on ()

Name of the consumer(s)

Address of the consumer(s)

Signature of the consumer(s) (only if notified in writing)

Date

____________________________

(*) Delete as appropriate.